Privacy Policy

1. PRIVACY POLICY

When customers use services on the website aed.best, we are committed to protecting users’ privacy in accordance with the terms outlined below.

2. USE OF INFORMATION

aed.best uses user information solely to serve users when they use services on aed.best. Accordingly, we may use your personal information for the following purposes:

• Verifying the identity of service users

• Confirming payments

• Sharing your information with other companies (including but not limited to credit card companies or banks) for the purpose of processing your transactions

• Providing customer support services and improving our services

• Processing payments and sending notifications during transactions

• Handling complaints, collecting fees, and resolving issues

• Sending you marketing information, notifications, and promotional programs

• Comparing the accuracy of your personal information with third parties during verification processes

3. LIMITATION ON INFORMATION DISCLOSURE

We do not sell, disclose, or rent personally identifiable information collected on our website to any third party through our servers, except as necessary to provide our services and as stated in this Privacy Policy.

4. PASSWORDS AND CONFIDENTIAL INFORMATION

You are requested not to disclose or share passwords or any identification information provided to you with anyone else, including aed.best staff. Passwords and related information are our property, and your right to use them may be revoked at our discretion. You are also prohibited from using any password other than your own account password.

5. INFORMATION COLLECTION

aed.best may collect the following information (including but not limited to) to ensure transaction security: IP address, web browser type, pages visited during your use of aed.best, computer and network device information, etc.

For certain services, we may require you to truthfully and accurately provide the following information:

• Personal and contact information (for individuals and organizations), such as name, date of birth, gender, address, phone number, email address, and legal documents (e.g., ID card, business registration, tax code, etc.)

• Financial information, such as bank account numbers, debit or credit card numbers, etc.

In some cases, we may collect additional information about you from third parties such as banks, credit institutions, and payment service providers.

We may also collect other information about you from various sources and by different methods to ensure service quality and better serve you.

6. SHARING INFORMATION WITH THIRD PARTIES

We may share or receive your personal information with/from:

• Service providers contracted by us within the scope of aed.best operations (e.g., fraud prevention, marketing, technology services). Our contracts require that such contractors do not use your personal information for purposes beyond the contract or for their own benefit.

• Law enforcement agencies, competent authorities, or other third parties in the following cases:

  • Upon court orders or similar legal procedures;

  • When required to comply with legal regulations;

  • When we believe disclosure is necessary to prevent physical or financial harm, report suspected illegal activities, or investigate violations of the “User Agreement” policy.

• Any other third party with your consent.

7. COOKIES

When you visit aed.best, we or third parties hired to monitor or analyze website activities may place small data files called cookies on your computer.

Some cookies may persist for convenience, such as saving your email address on the login page so you do not have to re-enter it.

We encrypt cookies to ensure security. You may disable cookies in your browser; however, this may affect your ability to use certain services on aed.best.

8. INFORMATION STORAGE AND SECURITY

We store and process your personal information on servers located at data centers within the territory of Vietnam.

While perfect security does not exist on the Internet, we apply standard technologies to protect user information, including firewalls, security layers, and data encryption. We also implement appropriate on-site security measures to protect the privacy of your personal information. Therefore, while reasonable security measures are applied, we are not responsible for any loss or disclosure of information. We are also not responsible for information disclosure by our partners or other companies outside our control.

9. INFORMATION MODIFICATION

Users are allowed to change and update information in their user accounts at any time using the relevant functions.

We reserve the right to retain certain information after your account is deactivated or after you request information removal, in order to comply with legal requirements, resolve disputes, and enforce our rights.

10. CHANGES TO THE PRIVACY POLICY

We reserve the right to amend this Privacy Policy from time to time without prior notice. If we decide to make significant changes to how we collect or use personal information, we will notify our members by posting a prominent notice on our homepage. However, your personal information will always be used in accordance with the Privacy Policy in effect at the time the information was collected.

If you have any feedback or questions regarding our Privacy Policy, please feel free to contact us.