Where to Buy an AED / Automated External Defibrillator? | Wellbeing

Ngo Thi Sang | Trainer "Fast First Aid – Saving Lives" Project Wellbeing Health Education Organization

There are at least 7 major AED manufacturers and over 20 different AED models available globally. Given their immense capability to help save victims of cardiac arrest, AEDs have been widely installed in public spaces across developed nations. In Vietnam, while the term "AED" remains relatively new, it is beginning to garner attention and is being installed in select locations.

1. What is the Function of an Automated External Defibrillator (AED)?

An effective normal heart rhythm occurs when the atria contract followed by the ventricles, pumping blood out of the heart chambers. However, in certain cases, various underlying factors can disrupt the heart, causing an ineffective rhythm—where the heart muscle contracts erratically (quivers) but fails to eject blood from the chambers. This phenomenon is known as fibrillation.

A victim’s chance of survival is roughly 90% if defibrillation occurs within 1 minute of collapse, and this probability decreases by 10% for every minute defibrillation is delayed. An Automated External Defibrillator (AED) functions by analyzing the victim's heart rhythm and, when necessary, delivering a shock (defibrillation) to help the heart re-establish an effective rhythm.

Additionally, AEDs guide users through Cardiopulmonary Resuscitation (CPR) via voice prompts and visual cues displayed on the LCD screen on the device body. Most cardiac arrest victims require CPR. The AED assists you in performing CPR more effectively, thereby increasing the victim's chance of survival.

2. Where Can You Buy an AED?

An AED is a specialized medical device, not a common commodity found in standard convenience stores, and involves significant cost. Therefore, in Vietnam, purchasing a high-quality AED at a reasonable price suitable for your enterprise or organization requires identifying reputable distributors.

You can search for AEDs online. With just a few clicks, information from numerous suppliers appears. However, you may feel overwhelmed regarding where to make the final purchase decision. Buying an AED is a critical investment. You need a device that is not only safe and reliable but also well-maintained. A reputable distributor can help you meet these goals.

AED Distributors include:

• Cross-border Online Distributors: There are many online retailers selling AEDs, such as Amazon or eBay. They offer various AED models manufactured by different brands. However, if you are ordering from Vietnam via these online retailers, shipping costs can be exorbitant. Furthermore, maintenance, error reporting, and technical support can be extremely difficult and time-consuming.

• Direct Distributors: Direct distributors may include independent distributors specializing solely in AEDs, organizations that teach CPR and supply AEDs as support tools, or medical equipment companies that include AEDs in their inventory. It is crucial to find a business that operates with integrity, ethics, and professionalism. Ensure you receive the following benefits when purchasing an AED from a distributor:

  • Receive timely notifications regarding device repairs or product recalls from the manufacturer.

  • Receive valid warranty documentation from the manufacturer and a guarantee that your warranty will be honored.

  • Receive full support and consultation bridging the distributor and manufacturer should you encounter questions or difficulties during the use of the purchased AED.

  • Select a distributor with AED expertise who can provide retraining or instruction on how to use the machine effectively.

We hope this information assists you in selecting a reputable distributor for your AED purchase.